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Cookie Policy

Last updated: January 1, 2025

1. Introduction

This Cookie Policy explains how Gleam Archive ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website gleam-archive.com. This policy should be read alongside our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

2.1 Types of Cookies

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Remain on your device for a specified period or until deleted
  • First-Party Cookies: Set by our website directly
  • Third-Party Cookies: Set by external services we use

3. How We Use Cookies

We use cookies for various purposes to enhance your browsing experience and improve our services:

3.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled:

  • Security: Protect against cross-site request forgery and other security threats
  • Session Management: Maintain your session while navigating the website
  • Form Data: Remember information you've entered in forms
  • Cookie Preferences: Remember your cookie consent choices
  • Load Balancing: Distribute server load for optimal performance

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Website Analytics: Track page views, visitor behavior, and website performance
  • Error Monitoring: Identify and fix technical issues
  • A/B Testing: Test different versions of web pages for optimization
  • Heat Mapping: Understand how users interact with page elements

Analytics Services We Use:

  • Google Analytics: Website traffic and user behavior analysis
  • Google Search Console: Search performance monitoring
  • Hotjar: User experience analytics and feedback

3.3 Functional Cookies

These cookies enhance your user experience by remembering your preferences:

  • Language Preferences: Remember your selected language
  • Theme Settings: Remember display preferences
  • Form Auto-fill: Pre-populate forms with previously entered information
  • Accessibility Settings: Remember accessibility preferences
  • Newsletter Preferences: Remember subscription choices

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure their effectiveness:

  • Targeted Advertising: Show relevant ads based on your interests
  • Retargeting: Display ads to visitors who have previously visited our site
  • Conversion Tracking: Measure the effectiveness of our advertising campaigns
  • Social Media Integration: Enable sharing and social media features

Advertising Services We Use:

  • Google Ads: Display targeted advertisements
  • Facebook Pixel: Track conversions and create custom audiences
  • LinkedIn Insight Tag: Professional network advertising
  • Microsoft Advertising: Bing search and display advertising

4. Detailed Cookie Information

4.1 Essential Cookies

Cookie Name Purpose Duration Type
PHPSESSID Session management Session Essential
csrf_token Security protection Session Essential
cookie_consent Remember cookie preferences 1 year Essential
form_data Temporary form storage 24 hours Essential

4.2 Analytics Cookies

Cookie Name Purpose Duration Provider
_ga Google Analytics user identification 2 years Google
_gid Google Analytics session identification 24 hours Google
_gat Google Analytics throttling 1 minute Google
_hjid Hotjar user identification 1 year Hotjar

4.3 Marketing Cookies

Cookie Name Purpose Duration Provider
_fbp Facebook Pixel tracking 3 months Facebook
IDE Google advertising 1 year Google
li_sugr LinkedIn advertising 3 months LinkedIn
MUID Microsoft advertising 1 year Microsoft

5. Third-Party Services

We use various third-party services that may set their own cookies:

5.1 Google Services

  • Google Analytics: Website analytics and reporting
  • Google Ads: Online advertising and conversion tracking
  • Google reCAPTCHA: Spam and bot protection
  • Google Fonts: Web font delivery
  • YouTube: Video content embedding

5.2 Social Media Platforms

  • Facebook: Social sharing and advertising
  • LinkedIn: Professional networking and advertising
  • Twitter: Social sharing and engagement
  • Instagram: Visual content sharing

5.3 Other Third-Party Services

  • Hotjar: User experience analytics
  • Mailchimp: Email marketing and newsletters
  • Stripe: Payment processing
  • Zendesk: Customer support and chat

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner with options to:

  • Accept All: Allow all cookies including marketing cookies
  • Necessary Only: Only allow essential cookies required for website function
  • Custom Settings: Choose which categories of cookies to allow

6.2 Updating Your Preferences

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our website footer
  • Clearing your browser cookies and revisiting our site
  • Using your browser's privacy settings
  • Contacting us directly

6.3 Browser Controls

Most web browsers allow you to control cookies through their settings:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Preferences > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy, search, and services > Cookies

7. Opting Out of Tracking

7.1 Analytics Opt-Out

  • Google Analytics: Google Analytics Opt-out Browser Add-on
  • Hotjar: Hotjar Opt-out

7.2 Advertising Opt-Out

  • Google Ads: Google Ad Settings
  • Facebook: Facebook Ad Preferences
  • Digital Advertising Alliance: AdChoices Opt-out
  • European Interactive Digital Advertising Alliance: Your Online Choices

7.3 Do Not Track

We respect "Do Not Track" signals where technically feasible. However, many third-party services may not respond to these signals.

8. Cookie Retention

Different cookies have different retention periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until expiry date or manual deletion
  • Analytics Cookies: Typically 2 years maximum
  • Marketing Cookies: Usually 30 days to 1 year
  • Functional Cookies: 30 days to 2 years depending on purpose

9. International Transfers

Some of our third-party cookie providers are based outside Australia, particularly in the United States. When you consent to cookies, you're also consenting to the potential international transfer of your data to these providers.

9.1 Safeguards

  • We only work with reputable international providers
  • Providers must meet data protection standards
  • Data transfer mechanisms comply with privacy laws
  • Regular review of provider privacy practices

10. Mobile Apps and Devices

If you access our website through mobile devices or apps, additional tracking technologies may be used:

  • Device Identifiers: Unique device identifiers
  • App Analytics: Usage tracking within mobile apps
  • Push Notifications: Notification preferences and delivery
  • Location Services: Location-based features (with permission)

11. Updates to This Policy

We may update this Cookie Policy to reflect:

  • Changes in our cookie usage
  • New third-party services
  • Legal or regulatory changes
  • Technical improvements

We will notify you of significant changes by:

  • Updating the "Last updated" date
  • Posting notices on our website
  • Sending email notifications to subscribers
  • Requesting new consent when required

12. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Privacy Officer

Gleam Archive
Level 15, 135 King Street
Sydney NSW 2000
Australia

Phone: +61 2 8249 8355
Email: [email protected]
Website: gleam-archive.com

Office Hours

Monday - Friday: 9:00 AM - 6:00 PM AEST
Saturday: 10:00 AM - 2:00 PM AEST
Sunday: Closed

13. Additional Resources

For more information about cookies and online privacy:

  • Australian Privacy Commissioner: oaic.gov.au
  • All About Cookies: allaboutcookies.org
  • Your Online Choices: youronlinechoices.eu
  • Network Advertising Initiative: networkadvertising.org

Manage Your Cookie Preferences

You can update your cookie preferences at any time:

This Cookie Policy is effective as of January 1, 2025.

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